For 30 minutes at work all employees had to sit through a meeting. It was to review the company's quality policy in preparation for the upcoming quality audit. So we sat in the lunch room and listened to a consultant that the company pays to help them develop and track our quality processes.
Needless to say, I was riveted. The content of such meetings is trivial. What makes these things fascinating is watching a person who not only is a quality process consultant, but seems to actually enjoy her work. What kind of mind derives satisfaction from creating quality policy mission statements and developing quality processes and the accompanying forms for tracking such things? And why is she so intent on getting the rest of us all excited about these things?
As she encouraged us to familiarize ourselves with the company's quality policy so that we might put it into our own words when confronted by a quality auditor, I had a vision of the entire plant breaking into a choreographed Broadway style show tune that would explain everything.
What would Brian Boitano do?
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